Online conversations among classmates and instructors are an important part of a distance learning education. Without these online chats and message boards, students can feel isolated, confused and frustrated. But online communication needs to be handled respectfully so that everyone feels comfortable in participating and so that a class community is established. Relationship can be fostered among fellow classmates which will enhance the learning experience. Most instructors will clearly define the guidelines for online interactions but here are some general strategies that will contribute to a safe and pleasant online experience:
- When you are responding to someone or referring to a comment, use that person’s name. Using names creates a friendly tone.
- Do not use all caps when writing. This is considered yelling in the online world. Be careful in your spelling and grammar to avoid sending the wrong message.
- Avoid the overuse of emotional punctuation like exclamation points, unless


